Privacy policy

Tailkin Privacy Policy

Tailkin respects your privacy and is committed to handling your personal information responsibly.

Information we collect

When you visit our website or place an order, we may collect information including your name, billing and delivery address, email address, telephone number, order information, device information and information about how you use our website.

Payment information is processed securely by our payment providers. Tailkin does not receive or store your complete payment-card details.

How we use your information

We use personal information where necessary to:

process and deliver orders;
communicate with you about purchases or customer-service requests;
process cancellations, refunds and replacements;
prevent fraud and keep our store secure;
comply with legal, tax and accounting requirements;
improve our website and services; and
send marketing communications where you have agreed to receive them.

Who we share information with

We may share information where necessary with companies that help us operate Tailkin, including Shopify, payment processors, fulfilment and delivery partners, website and analytics providers, and professional or legal advisers.

We only share information that is reasonably necessary for those services.

International processing

Some service providers may process personal information outside the United Kingdom. Where required, appropriate legal safeguards are used for international transfers.

How long we keep information

We keep personal information only for as long as necessary for the purpose it was collected, including meeting legal, accounting, fraud-prevention and dispute-resolution requirements.

Cookies

Tailkin uses cookies and similar technologies to operate the website. Some are necessary for the store to function, while optional analytics or advertising cookies should only be used where permitted and, where required, after you provide consent.