Terms of service

Tailkin Terms of Service

These Terms apply when you use the Tailkin website or purchase products from us.

Products

We aim to describe and display products as accurately as possible. Colours and appearance may vary slightly depending on your device or product manufacturing variations.

Prices

All prices displayed on Tailkin are shown in GBP (£) unless stated otherwise.

The price shown at checkout, including any applicable delivery charge, is the amount you will be asked to pay.

We may change prices in the future, but changes will not affect an order that has already been accepted.

Orders

Submitting an order does not guarantee that we can accept it.

We may cancel or refund an order if, for example, a product becomes unavailable, there is an obvious pricing error, payment cannot be processed, or we reasonably believe an order is fraudulent.

If we cancel an order after payment has been taken, the appropriate amount will be refunded.

Delivery

Delivery charges and estimated delivery times are explained in our Shipping Policy.

Please provide accurate delivery details when ordering.

Cancellations and refunds

Your cancellation and refund rights are explained in our Return & Refund Policy.

Website use

You must not misuse the Tailkin website, attempt to introduce malicious software, attempt unauthorised access, or use the website for unlawful purposes.

Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

Tailkin is not responsible for losses that were not reasonably foreseeable when the contract was made, except where the law provides otherwise.

Changes

We may update these Terms from time to time. The version displayed on the website when you place your order will apply to that purchase.

Governing law

These Terms are governed by the applicable laws of the United Kingdom. Your statutory consumer rights remain unaffected.

Contact

Tailkin
Email: tailkinpets@gmail.com